Dear Kurea, 

I hope you are well and thank you for your order from TheOpen Product.

Order No. 20230105-0013931

First of all, we apologize for any inconvenience caused by the delay in shipment.

The products you ordered are scheduled to be shipped this week.

You will receive an additional email once your order is shipped.

We will do our best to ship it to you as soon as possible.

Let me know if you have any further questions.

Thank you.

Best,

CS team from TheOpen Product

[ Original Message ]

20230105-0013931

hello.

It hasn't been shipped yet, but when will it be shipped?Thank you